Privacy Policy

This Privacy Policy explains how Bloom and Blossom processes personal data through its website and during floral consultation, booking, delivery, and event setup activities. It applies to users in Argentina and to others who interact with the site in connection with our services.

Effective Date As stated in policy

Scope All users of our services

Questions Contact

Contact Details

Privacy email

[email protected]

Telephone

+54 9 11 2315-8299

Mailing address

Calle Kennedy 88, X5220DAB Jesús María Córdoba

Privacy contact

User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion where appropriate, or objection to certain processing. You may also ask for clarification about how your data is used and whether it has been shared with service providers or other recipients.

Available rights may vary depending on the nature of the request and applicable law.

Requests

How to Make a Request

To exercise a privacy right, please send a clear request using the contact details in this policy and include enough information to verify your identity and locate the relevant record. We may ask for additional details if needed to confirm the request or to determine whether an exception applies.

Requests are reviewed before action is taken to protect data and prevent unauthorized disclosure.

Data Retention

Retention

We keep personal data only for as long as needed to manage inquiries, prepare quotes, complete orders, document payments, handle service issues, and meet legal or accounting obligations. When data is no longer required, we delete it or anonymize it where feasible, subject to any retention period required by law or by a legitimate business need.

Retention depends on the purpose for which the data was collected and any legal duty to keep it.

Policy Updates

Policy Changes

We may update this Privacy Policy from time to time. When changes are material, we will take reasonable steps to make the revised version available and indicate the updated effective date. Continued use of the website after an update means the revised policy will apply to future processing.

The policy may be revised to reflect legal, operational, or technical changes.

01 · Purpose

How We Use Data

We use personal data to respond to inquiries, arrange consultations, prepare custom quotes, confirm deposits and event dates, coordinate floral design details, manage delivery or studio pickup, process payments, maintain records, improve website performance, and meet legal, accounting, and security requirements. We may also use limited technical data to prevent misuse, troubleshoot the site, and understand general usage patterns.

Processing is limited to the operational needs of the studio and related compliance duties.

02 · Sharing

Service Providers

We may share personal data with payment processors, communication tools, website hosting providers, delivery or setup helpers, and other service providers that support our operations. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.

Recipients are limited to those needed for operations or service delivery.

03 · Legal basis

Legal Disclosures

We may disclose personal data when required by a court order, regulatory request, tax or accounting obligation, or other applicable legal process. We may also share information where necessary to establish, exercise, or defend legal claims, or to respond to a lawful request from public authorities.

Disclosure may be required to comply with law or to protect our legal position.

Data category

Data We Collect

We may collect identification and contact details, event and order information, communication content, appointment details, payment-related records, delivery and setup instructions, and technical data such as device and usage information. For wedding and event projects, we may also process preferences that are necessary to prepare a quote, confirm dates, and coordinate floral arrangements.

The categories collected depend on the inquiry, booking, or event service requested.

Collection source

Sources of Data

We receive data when you submit a contact form, call us, request a consultation, share event details, confirm an order, or communicate with us during the planning process. We also collect limited technical information automatically when you visit the website, and we may receive transaction or delivery information from payment or service providers involved in fulfilling your request.

Information is gathered mainly from direct interactions and from basic website use.

Cookie type

Cookie Types

We may use essential cookies to support site operation, preference cookies to remember basic settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their function and the time needed to complete that function.

Cookie use is limited to standard website functions and basic measurement.

User control

Cookie Controls

You may control cookies through your browser settings and, where available, through on-site preference tools. Blocking some cookies may affect site functions such as form submission, session stability, or basic analytics used to understand site performance.

Browser settings can be used to limit or remove non-essential cookies.